Credit and Sales Team collaborating

How to Cut Friction and Boost Collaboration Between Credit and Sales

In many companies, credit and sales goals aren’t totally contradictory, but they’re not perfectly parallel either—a dynamic that can cause unproductive friction that hurts the whole business. The sales team wants potential customers to be approved quickly and seamlessly—receiving a generous line of credit that they can start using immediately. Meanwhile, credit staffers want to… Read more »

WHy a 24-hour credit approval isn't fast enough

Why a 24-hour Credit Approval Isn’t Fast Enough

Success is no longer just the absence of problems. Sure, customers expect you to have the product they need, have it delivered promptly, have the order be accurately fulfilled, and be billed without error. However, in the world where Amazon has set the standard for convenience and speed, saving customers’ time will earn you a… Read more »

Upgrade Your Credit Experience Graphic

Three Ways to Upgrade Your B2B Customer Experience

As consumers, we can pay bills online, make immediate purchases with our credit cards and follow account transactions from our phones. The evolving consumer experience has led B2B customers to expect similar—but not identical—experiences when doing business with their suppliers. The key is to understand where those differences lie, and treat your customers accordingly. Upgrade… Read more »

featured image of BlueTarp webinar hosted by CRF

Webinar: Why a 24-hour Credit Approval Isn’t Fast Enough

  As Amazon continues to set the standard for convenience and speed, saving customers’ time will earn you a competitive advantage – for both your online and offline customers. This new reality means you must pay particular attention to one of your first points of contact with customers: credit applications. Customers faced with a laborious… Read more »

How to Accelerate Your B2B Sales

Webinar: How to Accelerate Your B2B Sales

On November 7, 2017 BlueTarp presented to the National Association of Wholesaler-Distributors to share insights on how to accelerate B2B sales – including e-commerce. Learn how to evolve your credit approach from a manual, one-size-fits-all approach to a more dynamic, customer-centric growth engine. You’ll hear best practices that include: How to win new customers and… Read more »

Three Ways Your Credit Program Can Give You a Competitive Advantage

Three Ways Your Credit Program Can Give You a Competitive Advantage

Your products, pricing, and customer relationships are likely the cornerstones of how you attract and keep your customers. But have you ever considered how your credit program could provide you with a strong competitive advantage? If you are like many companies, your credit program probably doesn’t make you think about growth and competitive advantage. In… Read more »

What is the True Cost of a Customer?

What is the True Cost of a Customer?

You May Be Surprised That Some Actually Cost You Money Most suppliers precisely know their gross margins on a per-customer basis. Assume you’re a business with 40% gross profit margin. Of those 40 points, 25 are usually consumed by overhead, leaving you with a 15% net margin.  Some suppliers are higher, some lower. Very few… Read more »