The Industrial Economy in 2019: What to Expect and How to Prepare

The Industrial Economy in 2019: What to Expect and How to Prepare

For nearly a decade, the U.S. economy has been trending upward. But economies go through regular cycles of growth and recession, and many analysts agree that businesses should expect a downturn within the next couple of years. “The economy will probably start slowing down in the second half of 2018,” says Alex Chausovsky, senior consulting… Read more »

Credit and Sales Team collaborating

How to Cut Friction and Boost Collaboration Between Credit and Sales

In many companies, credit and sales goals aren’t totally contradictory, but they’re not perfectly parallel either—a dynamic that can cause unproductive friction that hurts the whole business. The sales team wants potential customers to be approved quickly and seamlessly—receiving a generous line of credit that they can start using immediately. Meanwhile, credit staffers want to… Read more »

What Makes an Effective Self-service Customer Portal?

What Makes an Effective Self-service Customer Portal?

Although there are distinctions between the B2B and B2C buying experience, more and more B2B customers expect their suppliers to mirror the interactions they have with retailers in their personal lives. Today’s B2B buyers are self-sufficient and digitally focused, and they expect easy-to-navigate digital platforms that allow them to complete tasks without disrupting their workflow.… Read more »

WHy a 24-hour credit approval isn't fast enough

Why a 24-hour Credit Approval Isn’t Fast Enough

Success is no longer just the absence of problems. Sure, customers expect you to have the product they need, have it delivered promptly, have the order be accurately fulfilled, and be billed without error. However, in the world where Amazon has set the standard for convenience and speed, saving customers’ time will earn you a… Read more »

image of millennials working around a conference table

How to Attract Millennials as Workers and Customers

By 2025, millennials will make up 75% of the global workforce. This staggering statistic means that recruiting Millennial talent—and understanding Millennials’ buying habits as customers—are critical for business growth. As companies focus on this tech-savvy, mobile generation, they must look beyond the stereotypes to uncover what millennials truly value. The disconnect between employers’ perceptions and… Read more »

featured image of BlueTarp webinar hosted by CRF

Webinar: Why a 24-hour Credit Approval Isn’t Fast Enough

As Amazon continues to set the standard for convenience and speed, saving customers’ time will earn you a competitive advantage – for both your online and offline customers. This new reality means you must pay particular attention to one of your first points of contact with customers: credit applications. Customers faced with a laborious credit… Read more »